Log In Create Account. If you have previously submitted a support ticket, an account already exists on your behalf. While we expect this change to have minimal impact, there is a possibility this change would affect access to your account in the following ways: We help you turn on a complete view in minutes, turn the dial from optimization to innovation and turn the corner from sight to vision. Have questions? Configuring Your Collector for Use with HTTP Proxies, Group Policy Rights Necessary for the Windows Collector Service Account. We have evolved and have kept on making changes, as per the requirement of the customers and one good thing about LogicMonitor is that it has a very good support system. LogicMonitor is the only fully automated, cloud-based infrastructure monitoring platform for enterprise IT and managed service providers. As with the content that initially displays, search results are organized by support docs (platform documentation) and dev guides (API documentation). Compare LogicMonitor to alternative IT Infrastructure Monitoring Tools. Visualizing your cloud environment with auto dashboards and reports, 5. Pros It's relatively easy to use while at the same time offering tons of features that you … We understand these are uncertain times, and we are here to help! See how LiveAgent and LogicMonitor stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. About LogicMonitor. To follow this link, you must be logged into the Support Center. Controlling which Collector monitors a device. Small & medium businesses, enterprises & partners, IT professionals, and developers. Help Center. At LogicMonitor, we expand what's possible for MSPs by supercharging the services behind them. To open the support article on the support site, click the corresponding external link icon or, with the article open in the Support dialog, click its title. Read Help.logicmonitor.com news digest here: view the latest Help Logic Monitor articles and content updates right away or get to their most visited pages. We recommend trying again with browser extensions disabled. You can also find the nearest service centers, check repair status and more. Adopting Cloud Monitoring for existing Resources, 3. Pros : It's relatively easy to use while at the same time offering tons of features that you can use to optimize and proactively solve problems. Managing Your Account. What about isolating graph lines, toggling legends, and more? Can LogicMonitor monitor custom data for my job? How do I change what group(s) my device is in? How Do I Change the User Account of the Windows Collector Service? Suitable for on-premises, hybrid, and cloud infrastructures, LogicMonitor provides comprehensive, automated infrastructure monitoring so businesses can enjoy greater visibility and optimize performance and end-user experience. Find articles, videos, training, tutorials, and more. We will update once we have further information on the full scope of impact. Target initial response times vary based on issue severity and your account’s support package, as highlighted in Support Overview. Help.logicmonitor.com belongs to a large group of moderately popular websites. Call 888-415-6442, +1 (805) 617-3884 or Contact Us. Using Facebook. Why am I receiving account lock out alerts? Their first level support handles most of our questions and is able to quickly escalate directly to the developers for any bugs that are discovered. Your feedback is directed to our product team for consideration in future releases. Adopting Cloud Monitoring for existing Resources, 3. Note: Access to the Support dialog, as well as the various contact support options found within it, are determined by the role(s) assigned to your user account. Compare real user opinions on the pros and cons to make more informed decisions. Disabling Monitoring for a DataSource or Instance, Monitoring Web Pages, Processes, Services and UNC Paths, Sharing and Exporting/Importing Dashboards. This is a great group of folks. Tell us about the problem you're having and which product you're using. LogicMonitor is the only fully automated, cloud-based infrastructure monitoring platform for enterprise IT and managed service providers. Come join our live training webinar every other Wednesday at 11am PST and hear LogicMonitor experts explain best practices and answer common questions. If you are not currently logged into the Support Center, you are prompted to sign in. It seems that Help Logic Monitor content is notably popular in USA. Adding your GCP environment into LogicMonitor, 2d. Contact Microsoft Support. Sending Logs to the LM Logs Ingestion API, Getting Started with the LogicMonitor ServiceNow CMDB Integration, ServiceNow CMDB Update Set: Auto-Balanced Collector Groups, Getting Started with the Service Graph Connector for LogicMonitor Application, Adding Discovered Netscan Devices into Monitoring, Using Glob Expressions Throughout the LogicMonitor Portal, About LogicMonitor's Mobile View and Application, Responding to Alerts from a Mobile Device, Get devices for a particular device group, About LogicMonitor's RPC API (Deprecated), RPC API: Get the datasource instances for a Device, I Just Signed Up for LogicMonitor Now What, Managing Collector Groups with the REST API, Managing Dashboards and Widgets with the REST API, Managing Dashboard Groups with the REST API, Managing DataSource Instances with the REST API, Managing Escalation Chains with the REST API, Managing Website Groups with the REST API, Getting Websites Test Locations with the REST API, Enter the email address under which your support ticket was submitted (this is the email address associated with your user account in the LogicMonitor application) and click. Help craft the content strategy to support go-to-market campaigns that focus on key LogicMonitor business priorities, firstly prioritising our MSP and partner business functions. What do the different alert severities mean? LogicMonitor seamlessly monitors infrastructures, empowering companies to focus. Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. Searches return all relevant content available in the Support Center. Can LogicMonitor monitor custom data for my job? Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have. Find answers to your buying, selling, and account questions, or contact us for more help. Get started More support options. Have questions? LogicMonitor 0 A customer contacted our support recently, wondering why his Linux servers showed high memory utilization. We'll get you the help you need. The form is submitted to LogicMonitor as a support ticket. Microsoft Store. Come join our live training webinar every other Wednesday at 11am PST and hear LogicMonitor experts explain best practices and answer common questions. The act of submitting a ticket has automatically triggered the creation of an account on your behalf. This contact method opens a form that prompts you for feedback, allowing you to share thoughts and suggestions about the LogicMonitor platform. Note: If the Chat with an Engineer option is not present, it is likely due to a browser plugin such as a popup blocker or other security-related plugin. This contact method opens a form that prompts you for feedback, allowing you to share thoughts and suggestions about the LogicMonitor platform. Learn, explore and troubleshoot with LogicMonitor's Support Center. Gain full-stack visibility for … Subbarao Punnamaraju . Or speak with a Dell technical expert by phone or chat. The Get Help app in Windows 10 provides fast, free support for Microsoft products. Come join our live training webinar every other Wednesday at 11am PST and hear LogicMonitor experts explain best practices and answer common questions. These resources are available from the Support dialog, which slides out from the left of the portal when enabled. To open and view a support article within the Support dialog, simply click its preview. We provide fully automated, multi-tenant monitoring and automation built for MSPs. LogicMonitor Maintenance and Deployment Windows, LogicMonitor Public IP Addresses and DNS Names, LogicMonitor Implementation Readiness Recommendations for Enterprise Customers, Top Dependencies for LogicMonitor Enterprise Implementation, Credentials for Accessing Remote Windows Computers, Running without Administrator Privileges in Windows. Contact support in the browser instead. less on problem solving and more on evolution. Click Get a password to reset the password. If you know your Support Center login credentials, enter them. Responding to Alert Notifications via Email or SMS Email, Responding to native SMS alert notifications, ServiceNow (Incident Management) Integration, Enabling Dynamic Thresholds for Datapoints, 2a. Adding your Azure environment into LogicMonitor, 2c. Creating an Account Friending Your Home Page Messaging Stories Your Photos and Videos Videos on Watch Pages Groups Events Fundraisers and Donations Payments Marketplace Apps Facebook Mobile Apps Accessibility. Note: As discussed in the Tracking Support Ticket Activity section of this support article, you can track your support ticket activity by logging into LogicMonitor’s support site. Note: Following a hyperlink from within an article to another cross-referenced article will always open the second article externally (on the support site). Contact us. Cost of support for LogicMonitor - An Important Factor: As a customer investing in a software product, you are looking for constant support, besides the price of … Call 888-415-6442, +1 (805) 617-3884 or Contact Us. LogicMonitor customer support is very responsive and willing to work on any issues that we are experiencing. The LogicMonitor support team is also excellent and easy to reach. You can track performance, view history and reports, and set up email and SMS alerts to alert employees of potential problems that need to be resolved before they begin to affect your business processes. Adding your AWS environment into LogicMonitor, 2b. More support options. Why am I receiving account lock out alerts? Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have. We understand these are uncertain times, and we are here to help! Next . We’re online. Sending Logs to the LM Logs Ingestion API, Getting Started with the LogicMonitor ServiceNow CMDB Integration, ServiceNow CMDB Update Set: Auto-Balanced Collector Groups, Getting Started with the Service Graph Connector for LogicMonitor Application, Adding Discovered Netscan Devices into Monitoring, Using Glob Expressions Throughout the LogicMonitor Portal, About LogicMonitor's Mobile View and Application, Responding to Alerts from a Mobile Device, Get devices for a particular device group, About LogicMonitor's RPC API (Deprecated), RPC API: Get the datasource instances for a Device, I Just Signed Up for LogicMonitor Now What, Managing Collector Groups with the REST API, Managing Dashboards and Widgets with the REST API, Managing Dashboard Groups with the REST API, Managing DataSource Instances with the REST API, Managing Escalation Chains with the REST API, Managing Website Groups with the REST API, Getting Websites Test Locations with the REST API. Disabling Monitoring for a DataSource or Instance, Monitoring Web Pages, Processes, Services and UNC Paths, Sharing and Exporting/Importing Dashboards. How Do I Change the User Account of the Windows Collector Service? Ticket responses will be sent via email to the email address associated with the requester’s user account. Visualizing your cloud environment with auto dashboards and reports, 5. 3 LogicMonitor reviews. Responding to Alert Notifications via Email or SMS Email, Responding to native SMS alert notifications, ServiceNow (Incident Management) Integration, Enabling Dynamic Thresholds for Datapoints, 2a. LogicMonitor is a dynamic tool to keep monitoring of all devices from time to time. Have questions? We understand these are uncertain times, and we are here to help! Adding Monitoring for Custom AWS CloudWatch Metrics, Active Discovery for AWS CloudWatch Metrics, AWS Billing Monitoring - Cost & Usage Report, Managing your AWS devices in LogicMonitor, Renaming discovered EC2 instances and VMs, Azure MySQL & PostgreSQL Database Servers, Monitoring Cloud Service Limit Utilization, Atlassian Statuspage (statuspage.io) Monitoring, Windows Server Failover Cluster (on SQL Server) Monitoring, About LogicMonitor's Kubernetes Monitoring, Adding your Kubernetes Cluster into Monitoring, Updating Monitoring Configuration for your Kubernetes Cluster, Cisco Firepower Chassis Manager Monitoring, Interface Status Alerting and Bandwidth Utilization, Linux File Systems reporting more than 100% usage, VMware ESXi Servers and vCenter/vSphere Monitoring, VMware vCenter Server Appliance (VCSA) Monitoring, Cohesity DataProtect and DataPlatform Monitoring, Viewing, Filtering, and Reporting on NetFlow Data, Disabling External Website Testing Locations Across Your Account, Executing Internal Web Checks via Groovy Scripts, Web Checks with Form-Based Authentication, Tokens Available in LogicModule Alert Messages, Advantages of using Groovy in LogicMonitor, Viewing Config Files from the Resources Page, Example ConfigSource Active Discovery Script, Creating JobMonitor Definitions in LogicMonitor. Find support and customer service options to help with your HP products including the latest drivers and troubleshooting articles. To help us resolve requests in a timely manner, provide as much details as possible about your issue, including specific examples of target areas to investigate or attachments such as screenshots or log files. We’ve talked a fair bit about monitoring Linux memory, and what it means. LogicMonitor will send a password reset hyperlink via email. This is a bit more expensive than other products but worth it overall. From within your LogicMonitor portal, you are able to access several support resources, including documentation and technical support. Note: As discussed in the Tracking Support Ticket Activity section of this support article, you can track your support ticket activity by logging into LogicMonitor’s support site. How do I change what group(s) my device is in? 4.6/5. Home. Read 115 LogicMonitor Customer Reviews & Customer References. Find support contact options like chat, phone or email for your HP Products. Business, IT & developer. Open Get Help app . Once logged into the support portal, use the dropdown to navigate to “My Activities” where all support requests (and their statuses) are listed. LogicMonitor Communities provides a portal for discussion of the LogicMonitor platform and community-based customization. Gain full-stack visibility for networks, cloud, servers, and more within one unified view. Please contact Support for any further concerns or help with this matter. After you submit a support ticket, both the Support dialog (and the resulting email acknowledging receipt of your ticket) offer a hyperlink for viewing ticket status. You can view the full thread of any request by clicking its subject. Microsoft is here to help you with products including Office, Windows, Surface, and more. IT Operations Manager at a university with 10,001+ employees. What about isolating graph lines, toggling legends, and more? This contact method opens a form that prompts you for details regarding the issue for which you are seeking support (this same form is also accessible from the Support Center). LogicMonitor is the leading SaaS-based performance monitoring platform for IT. eBay Customer Service 555017329487 7563b555-483b-4ccf-a44c-4dcc4f7a3681:1765e2d3c0f 19997 Software pricing may also depend on software capabilities, including marketing automation, sales automation, help desk, and call center. Adding Monitoring for Custom AWS CloudWatch Metrics, Active Discovery for AWS CloudWatch Metrics, AWS Billing Monitoring - Cost & Usage Report, Managing your AWS devices in LogicMonitor, Renaming discovered EC2 instances and VMs, Azure MySQL & PostgreSQL Database Servers, Monitoring Cloud Service Limit Utilization, Atlassian Statuspage (statuspage.io) Monitoring, Windows Server Failover Cluster (on SQL Server) Monitoring, About LogicMonitor's Kubernetes Monitoring, Adding your Kubernetes Cluster into Monitoring, Updating Monitoring Configuration for your Kubernetes Cluster, Cisco Firepower Chassis Manager Monitoring, Interface Status Alerting and Bandwidth Utilization, Linux File Systems reporting more than 100% usage, VMware ESXi Servers and vCenter/vSphere Monitoring, VMware vCenter Server Appliance (VCSA) Monitoring, Cohesity DataProtect and DataPlatform Monitoring, Viewing, Filtering, and Reporting on NetFlow Data, Disabling External Website Testing Locations Across Your Account, Executing Internal Web Checks via Groovy Scripts, Web Checks with Form-Based Authentication, Tokens Available in LogicModule Alert Messages, Advantages of using Groovy in LogicMonitor, Viewing Config Files from the Resources Page, Example ConfigSource Active Discovery Script, Creating JobMonitor Definitions in LogicMonitor. Adding your GCP environment into LogicMonitor, 2d. LogicMonitor Maintenance and Deployment Windows, LogicMonitor Public IP Addresses and DNS Names, LogicMonitor Implementation Readiness Recommendations for Enterprise Customers, Top Dependencies for LogicMonitor Enterprise Implementation, Credentials for Accessing Remote Windows Computers, Running without Administrator Privileges in Windows. These use cases, approaches and end results from real customers include 66 testimonials & reviews, 31 case studies, success stories, reviews, user stories & customer stories, and 18 customer videos & reviews. Customer Service. Feedback. Support via chat is handled on a first-come-first-serve-basis; wait times are typically less than five minutes. Configuring Your Collector for Use with HTTP Proxies, Group Policy Rights Necessary for the Windows Collector Service Account. LogicMonitor is a SaaS service for monitoring physical, virtual and cloud-based networks. LogicMonitor Customer Service and Technical Support. Get in touch with the LogicMonitor team today and find out how we can help! Use this link to reset your password and log into the support portal. Need assistance with your Microsoft product? Release Notes for v145 can be found at the link below. A free inside look at company reviews and salaries posted anonymously by employees. These articles mirror the documentation found in the Support Center and are divided into two categories, denoted by tabs: Support Docs (platform documentation) and Dev Guides (API documentation). Memory utilization contacting LogicMonitor ’ s technical support package, as highlighted support... Is also excellent and easy to reach a SaaS Service for monitoring physical virtual. Feedback is directed to our product team for consideration in future releases call Center, Sharing Exporting/Importing. Team for consideration in future releases tool to keep monitoring of all your systems with and... Notes for v145 can be found at the link below easy to reach you with including! 'Re having and which product you 're having and which product you 're having and which product you 're.. Products but worth it overall of impact customer contacted our support recently, wondering why his Linux showed. Call 888-415-6442, +1 ( 805 ) 617-3884 or contact Us for more help Windows. Email address associated with the LogicMonitor platform team today and find out how we help! And ratings of pros/cons, pricing, features and more support recently, wondering why Linux. Easy to reach for it Dashboards and reports, 5 Policy Rights Necessary the... Product you 're using is here to help with your HP products impacting accounts! Support contact options like chat, phone or chat at the link below allowing you share... We provide fully automated, cloud-based infrastructure monitoring platform for it join our training! 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Team is also excellent and easy to reach articles, videos, training, tutorials, and we here... 555017329487 7563b555-483b-4ccf-a44c-4dcc4f7a3681:1765e2d3c0f 19997 find support and customer Service 555017329487 7563b555-483b-4ccf-a44c-4dcc4f7a3681:1765e2d3c0f 19997 find support contact options like chat, phone chat. & medium businesses, enterprises & partners, it professionals, and.! Tutorials, and developers you with products including the latest drivers and troubleshooting articles highlighted in Overview... To work on any issues that we are here to help of an account on your behalf our training! Hyperlink via email centers, check repair status and more within one unified view to sign in handled. On the full thread of any request by clicking its subject times, and what it means Center! Including marketing automation, sales automation, sales automation, help desk, and more concerns or help with HP. 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